Effective Date: August 18, 2026
Total Trust Consulting (a DBA of Thunder Rebel LLC), located at 2878 Ledger Way, Park City, Utah 84060, respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy explains how your personal information is collected, used, and shared when you visit or interact with our website and services.
We collect information you voluntarily provide to us, including your name, email address, phone number, business information, and any messages or inquiries you submit. When you schedule an appointment or a business audit, we collect the necessary details to fulfill that request. If applicable, we may collect payment information securely via a third-party processor; we do not store full credit card details on our servers. Additionally, we automatically collect data such as your IP address, browser type, device information, pages viewed, and cookies when you interact with our website.
We use the information we collect to provide our services and respond to your requests. This includes scheduling and confirming appointments or audits, providing customer support, analyzing website usage to improve our services, and complying with applicable legal and regulatory requirements.
We only send SMS or text message communications with your express, explicit consent. Consent is obtained via web forms, booking processes, or keyword opt-ins where you actively agree to receive messages. These messages may include appointment reminders, Business Audit confirmations, and relevant service updates. Message frequency is event-driven and varies based on your interactions with us. Message and data rates may apply. You may opt out at any time by replying STOP to any message, and we will immediately honor your request. For assistance, reply HELP. Crucially, we do not sell, rent, or share your SMS opt-in data, consent status, or message metadata with any third parties for their marketing purposes.
We may share your information with trusted service providers (such as hosting partners, email platforms, and analytics providers) strictly as necessary to operate our business and deliver services to you. We may also disclose information to comply with legal requirements or in the event of a business transfer or acquisition. We explicitly exclude all SMS opt-in data and consent information from being shared with any third parties for their marketing or promotional use.
We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law. Once data is no longer needed for its original purpose, we safely delete or anonymize it based on our internal retention criteria.
Cookies are small data files placed on your device to help websites function properly and analyze usage. We use essential, analytical, and preference cookies to improve your experience. You can manage or disable cookies at any time through your browser settings, though doing so may limit your ability to use certain features of our site.
Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal information. You also have the right to object to processing or opt out of direct marketing communications. To exercise any of these rights, please contact us using the information provided in the Contact Us section below.
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will take immediate steps to delete such information from our systems.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
We employ reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, loss, or misuse. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page, and the 'Effective Date' at the top will be revised accordingly.
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Email: [email protected]
Phone: 888-783-6414
Mailing Address: 2878 Ledger Way, Park City, Utah 84060